Practicing the Smile-Feedback-Name-Please-Thank You can really assist in student management:
Step 1 - SMILE. Smile as you approach the student, even if your first impulse is to behave harshly toward the student.
Step 2. FEEDBACK. Observe the reaction to your smile. Are you receiving a smile in return or at least a signal that the student is relaxing and receptive to your approach?
Step 3. PAUSE.
Step 4. NAME State the student name with a slight smile.
Step 5. PAUSE.
Step 6. PLEASE. Add please, followed by your request. Do this in a calm, firm voice, accompanied by a slight, non-threatening smile.
Step 7. PAUSE
Step 8. THANK YOU. End with "Thank you, Nathan" and a slight smile.
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